Last updated: 10. May 2026
This Privacy Policy explains how PicTour Ljubljana (“PicTour”, “the app”, “we”, “us”) collects, uses, stores and protects information when you use the app.
PicTour Ljubljana is a mobile application that helps users discover Ljubljana by taking photos of landmarks and receiving short explanations, stories, audio narration and related recommendations.
Developer: Tine Janžek, Milan Damjanović, Aleksandar Stanojević
Contact email: tinejanzek@gmail.com
Country/jurisdiction: Slovenia / European Union
To use the app, users may sign in using Google Sign-In, Sign in with Apple, or email login. For account management, we may collect and store the user's email address and user ID or authentication identifier. We do not intentionally store the user's display name or profile photo from Google or Apple accounts.
The app allows users to take or upload photos of landmarks or city locations. Photos may be used to recognize landmarks, generate explanations, stories or recommendations, and create and maintain the user's photo journal inside the app. Photos are stored in Firebase Storage for as long as the user account remains active, unless the user deletes their account earlier.
The app creates a personal photo journal based on the user's use of the app. Journal entries may include photos, recognized landmarks, generated stories and related app content. Journal entries are stored in Firebase/Firestore and Firebase Storage so that the user can access them while using the app.
With the user's permission, the app may access precise location data. Location data is used to support landmark recognition, map functionality, nearby recommendations and improving the relevance of the city discovery experience. Location data is used temporarily for these functions. It is not stored in Firebase and is not attached to journal entries or photos.
The app allows users to ask free-text questions or interact with a chatbot-style feature. User questions may be sent to Google Gemini or related Google AI services in order to generate a response. User questions are not stored in Firestore as chat history. The current version of the app does not allow users to edit captions, and edited captions are not stored.
The app uses Firebase Analytics. This means that we may collect basic app usage information, such as app interactions, feature usage and technical events. This information is used to understand how the app is used, improve functionality and reliability, and support product development.
The app does not use push notifications and does not collect FCM push tokens. The app does not use the Advertising ID. The app does not currently use advertising, affiliate tracking, or paid promotional tracking.
The app does not currently use a dedicated third-party crash reporting service such as Firebase Crashlytics or Sentry.
We use collected information to:
PicTour uses Google Gemini or related Google AI services to support landmark recognition, story generation and answers to user questions. This means that photos submitted by the user and user-entered questions may be transmitted to Google AI services for processing.
We do not use user-submitted photos or questions for advertising. User questions are not stored as chat history in the app.
The app may generate audio narration using the operating system or browser text-to-speech functionality. The app does not record the user's voice. Generated audio is not stored.
The app may use the following third-party services to operate and provide its functionality:
These providers may process data according to their own privacy policies and terms, where necessary to provide their services.
The app does not currently use AdMob, Stripe, RevenueCat, affiliate or tracking links, Sentry, or Firebase Crashlytics.
The current testing version of the app does not display paid advertisements. The app does not currently use advertising networks, affiliate tracking, in-app purchases, subscriptions or payment processing.
If advertising, sponsored content, affiliate links or paid features are introduced in the future, this Privacy Policy and the relevant app store declarations will be updated accordingly.
We do not sell personal data. We may share or transmit data only where necessary to operate the app, including with service providers such as Firebase, Google AI/Gemini, Google Maps and Vercel.
Account information is kept while the user account remains active. Photos and journal entries are stored while the user account remains active, unless deleted earlier. User questions are processed to generate responses but are not stored as chat history. Location data is used temporarily and is not stored in Firebase or attached to journal entries or photos. Analytics data may be retained according to Firebase/Google retention settings.
Users can delete their account inside the app. When a user deletes their account, associated account data, photos in Firebase Storage, journal entries in Firestore, saved captions and other account-related data are deleted.
Users can also delete individual photos or all photos from their journal inside the app without deleting their account.
User questions and location data are not stored as persistent records in the app. Users may also request deletion or ask privacy-related questions by contacting: tinejanzek@gmail.com.
PicTour Ljubljana is intended for adults and general tourists. The app may be used by families, but it is not directed to children under 13.
We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take reasonable steps to delete it.
We use technical and organizational measures intended to protect user data, including the security features provided by Firebase, Google and Vercel infrastructure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Because the app uses third-party infrastructure and cloud services, user data may be processed outside Slovenia or the European Union. Where applicable, such processing is handled by the relevant service providers according to their data protection terms and applicable legal safeguards.
We may update this Privacy Policy from time to time, especially when app functionality changes, such as the introduction of advertising, paid features, new analytics tools or additional third-party services. The updated version will be published at: https://pictour-ljubljana.app/privacy-policy.html.
For privacy questions, data deletion requests or other inquiries, contact:
Tine Janžek
Email: tinejanzek@gmail.com
Country: Slovenia / European Union